FAQs
Yes! In order to protect our customers, the order forms on our web site
are run on a secure server, utilizing encryption technology to safeguard
all credit card transactions from unauthorized viewing. We use industry-standard
SSL encryption.
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Do you offer a 30-day money back guarantee?
You can evaluate our trial version which is a fully functional product. Furthermore, IQservices.com is providing customers with a 30 day, money back guarantee
on XSE .net software. The guarantee is dated from the date of Domain Name
Key is e-mailed to you (activating the product). To request a refund,
please fill the Refund Form within the 30 days period. Refunds will be
processed within one week. Refund form is included in your XSE .net package.
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How can I improve the look & feel of my
Xtreme Shop website?
Many of the settings for the user interface can be controlled from the
store layout properties, such as, fonts, colors, header placement, etc.
For advanced modifications, XSE .net uses a template driven system and
the templates can be easily modified by anyone with html coding knowledge.
For advanced modifications, we offer customization services at a very
competitive price of $99/hour.
Check our
Forum, as many answers to your customization questions are found there.
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XSE shopping cart supports MS Access, MS SQL 2000 and MS SQL 2005 databases.
The same XSE package can switch to another supported database. No need to update license.
Database connection string is defined in web.config file.
Required database support can be added up on request.
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XSE is extremely customizable shopping cart with the use of the Skins feature that define the look and feel of the web store storefront. Skins consists of Master Pages, Templates, Cascading Style Sheets (CSS). Templates can be modified using built-in WYSIWYG editor or by using a suitable .NET editor (Such as, Visual Studio .NET).
For the more advanced users who may require to modify the codebehind code of the user controls, we offer a XSE SDK with c# VS .NET projects that includes source code to create custom user controls (.ascx). XSE SDK includes C# and VB.NET controls source code and samples.
We also provide storefront customizations at a very reasonable rate or we can expose certain parts of the source code for specific modifications upon request at no charge.
If your company has its own programming team and plans to do extensive modifications for internal integration within their company, we offer XSE shopping cart source code.
XSE Shopping Cart Source Code + 1 Domain License: $3,500
Additional Domain Licenses: $695/each -Reseller/Developer discount.
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How easy is to update web site to the latest version?
We did release 1-2 updates each month. Update includes bug fixes, security fixes & new features.
Update comes as a .zip file and contains update instructions. Updates steps are to backup
web site files and database -> execute database update script (if any) then copy files.
Sometimes it is required to edit Skin files if we do changes listed bellow:
1- When we add new controls (templates). For exp. we may add "recently viewed items" control. To display it on product details page you will have:
1.1- copy skins.xse.config to \skins\<your skin>\store\
1.2- copy RecentlyViewedItems.ascx to \skins\<your skin>\store\templates\
1.3- edit \skins\<your skin>\store\displaydetail.ascx and add:
2- When we extend control. For exp. we may add option to display numeric paging on category product list.
3- When bug is found in skin layout (html code) and fix requires to update .ascx template.
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How much does it cost to get update?
Purchase includes technical support and updates for 6 months from the date of purchase. Thereafter 1 year of software updates and technical support $199 For more details check
here
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Can I use PayPal with regular Credit Card payment option?
Yes, XSE allows both payment methods to be presented for the customer.
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Will the cart still have your name and logo on it when I put it on my
site?
While we like all of the exposure we can get, this is not a requirement
and our logo can easily be removed by modifying the footer template
called Footer Content located in the property manager.
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Will I be able to use it for my several web sites that are on the same
server and hosting account?
XSE .net is sold on a "per domain" license. XSE .net, however, does
have a unique feature allowing you to point different domains to an individual
category in your single license XSE .net store. For merchants requiring more
than one license, we do offer volume discounts. Additionally, if you currently
have an existing ecommerce web site, we offer a competitive upgrade price
of 40% off.
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What payment gateways supported?
Shopping cart supports Authorize.Net, FirePay, DPS Payment Express, Worldpay Select Junior, PayPal Payflow Pro, NetCommerce iPAY, PayPal IPN.
If your payment gateway is not supported we can add support for that gateway on a priority basis
for $395 with delivery in 7 business days. You can provide payment gateway c# class with a working page to submit transaction and get response. In such case we will integrate payment gateway at no additional fee.
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Does checkout without registering (Sign Up) is supported?
How to get more information?
We highly suggest that you search our forum for answers as our developing team monitor and answer questions posted there. You can also contact us by phone or email.